Application Management Services

Independent Application Management Services built around what's right for your business, not ours. 

Sound altruisitic? Maybe. But we know that if our customers do well, we do well too.

Whether you’re reviewing your current AMS setup or considering a switch from an existing provider, our best-in-class Application Management Services are delivered entirely around your needs. Certified consultants, multi-lingual service desks, follow-the-sun support and a presence in Europe, Asia and the Middle East are just the start when it comes to reasons to team up with Invenio.

That’s why so many organisations have continued to trust us with their SAP landscape for more than a decade.

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Book Your Free 1-Hour AMS Audit

Share a few details about your SAP landscape and AMS setup, and we’ll schedule your free 1-hour health check with our AMS experts.

This 1-hour AMS health check is free and non-obligatory. Our goal is to give you clarity, not a sales pitch.

End-to-End SAP Support, Whenever You're Ready


With Invenio, you can have confidence in an Application Management Service that delivers end-to-end support across the entire SAP ecosystem, including ECC, S/4HANA, SuccessFactors, Ariba, BTP and much more.

We combine technical excellence with market-leading business process expertise, and then we supercharge it with the latest AI technology.  This powerful combination of skills and technology means we can turn take your application management service requirements and give you a competitive edge with: 


Proactive application management

Minimise downtime and ensure business continuity with proactive application management.

Round-the-clock service

Access expert support when you need it, with support desks around the world. 

Enhanced SAP ROI

Regular maintenance means you're always up to date for the best return on your  investment. 

Heightened productivity

Achieve more with less down time with the latest releases and capabilities installed and updated promptly. 

Support in your language

Whether that's techny, non-techy, Afrikaans, Yiddish or something else. Our regional, multi-lingual support centres means we speak your language. 

Even more value from your AMS

Eligible for the latest developments designed and built by Invenio's SAP specialists.*

Proactive Support Means...

With hundreds of SAP specialists based around the world, we have you covered

We know our stuff. Whether you're talking about ECC, S/4HANA, BTP or an Industry-specific solution, with an extensive team of SAP consultants, we have you covered. 

Predictive Maintenance cuts incidents by 35%

We use AI-powered analytics and proactive monitoring to cut incident occurrences by more than 1/3. That's a lot fewer incidents you won't have to find your way back from. 

ITIL v4 Certified

Incident management, problem resolutions and change implementation. Our industry standard processes ensure high-quality service delivery of them all. 

Connecting established systems with cutting-edge technologies

Transformation may be the end goal, but we recognise the importance of business continuity at every stage of the process with:

  • Legacy Expertise
    We bring more than 15 years of experience supporting traditional SAP ECC environments. ABAP development, BASIS administration and complex integrations - it's all in a day's work. 
  • Hybrid Support 
    Seamless models for transition phases, dual-system maintenance, synchronised data mangement and uninterrupted business operations are just a few of the things we strive for in every SAP integration journey. 
  • S/4HANA and BTP
    Certified expertise in the latest SAP technologies, including S/4HANA, GROW and RISE and Business Technology Platform innovation services to make the most of your digital investment. 
  • Modernisation
    We deliver custom roadmaps, tailored to your objectives with phased implementation plans, clear ROI milestones and strategic adoption that aligns with your pace and your priorities. 
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"QUOTE ABOUT HOW FABULOUS INVOICE SHIELD IS"

Invenio's Ignite strategy superstars

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Matthew Riches

Matt, is one of our SAP S/4HANA pros. Co-author of 'SAP, Next Generation', Matt may be young in years but he isn’t short on experience. For more than 25 years, Matt’s sharp eye for strategy and delivery has seen through complex SAP transformations and technical upgrades. Matt’s a rare find – combining big-picture thinking with critical fine-grain reality checks, delivering high-level vision and grounded pragmatism to your SAP project

 

 

Service Delivery Options

Shared AMS

Share access to a global pool of SAP experts with pay-per-use cost model — a perfect basic AMS service that helps you keep costs low if time isn't of the essence.

Staff Augmentation

You keep control and we fill the skills gaps with our skilled SAP professionals operating as an extension of your team

AMS Core

A traditional AMS package with a core of essential support services delivered with dedicated resources to predictable service levels.

AMS Adaptive

Dedicated support for critical modules with additional resources on standby to deal with low priority incidents and minor change requests gives you the best of both worlds.

AMS Adaptive

Dedicated support for critical modules with additional resources on standby to deal with low priority incidents and minor change requests gives you the best of both worlds.

Add to your competitive edge with other Invenio SAP transformation services: 

Strategy
Strategy & Roadmap

With a finely-tuned transformation strategy, our learned advisors will help you define your strategy, assess readiness and create a clear, actionable roadmap aligned to your priorities. Our experts will steer you away from dead ends and roadblocks and towards SAP transformation success. 

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Implementation

Our implementation accelerators, proven methodologies, and expert teams are recognised leaders in the mid-market. With deep experience across both Public and Private Cloud deployments, we lead with a rapid deployment mindset, a clean core philosophy, and a laser focus on fast, tangible ROI.

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AMS

 Our AMS offerings aren't the same SAP support solutions you can get anywhere. We offer more. For less.

With options like zero-cost implementation* and Invenio's exclusive business-problem-solving solutions*, choosing Invenio for your AMS solutions is simply good business sense. 

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*Exclusions apply. For more information, contact us to explore if these are options that could support your business. 

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Advisory
You don’t blaze trails in this industry without learning a thing or two – and we’ve channelled that experience into our comprehensive Advisory Services. Be assured with global experts on hand to guide you through complex SAP transformations, with proven expertise, independence and support at every step.
 

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A Few of the Step Changes We've Already Made Possible

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Simplified systems for UMG

With Invenio, UMG was able to introduce P2P, improving compliance and reducing costs by shifting responsibility for supplier data and transaction maintenance back to the supplier. 

 

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Smoother regulatory compliance for ZTCA

Invenio used SAP to take the stress out of regulatory changes in Saudi Arabia for Zakat, Tax and Customs Authortity.
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Increased uptime for UMG

UMG had a complex system landscape that would crash, on average, 1,500 times a year. Invenio built and deployed an integrated solution that never crashes and delivers improved visibility and heightened security.  
GTA

More particpating users and 100%+ more tax filings

Invenio helped Qatar take tax digital with SAP, increasing registered tax payers by 31% in year 1 and filings by over 100%.  

About Invenio

Invenio is a global SAP consultancy and trusted SAP Gold Partner specialising in the delivery and implementation of innovative ERP solutions. Founded in 2006, we empower organisations to drive growth, unlock efficiencies, and enhance long-term value across core business functions.

We develop solutions and combine our IP with deep expertise in Cloud, Digital, and Analytics to accelerate SAP-based transformation programmes that deliver measurable outcomes. We bring proven industry experience and advanced technology capabilities to secure RoI on their SAP investment fast.

With nearly 800+ experts worldwide, our flexible delivery model offers high-quality onshore, offshore, and hybrid engagements. Our EMEA headquarters near London supports a global customer base with scalable, with the planning and delivery of future-ready SAP solutions.