Invenio is an SAP Gold Partner that delivers innovative SAP solutions, services and support for your industry. We focus our solution expertise in media, public sector and consumer products industries and deliver specialised solutions for tax & revenue management, supplier self-service procurement and the SAP HANA® platform. Our deep knowledge and experience in your industry sector means that we can help you tailor your solution using best practices so it works appropriately in your particular business situation. This specific expertise and the vast array of SAP tools that we use, ensure you get the best value for your investment.
We've won many awards for our SAP work, and we'd like to bring that same success to your business to help it run better.
Trust is an important factor in any relationship, maybe even more so when working with external stakeholders. As you generally cannot see your external SAP Support team, businesses can tend to overlook this as an important factor. However, SAP Support should work seamlessly with your team and without any problems or risk to your organisation.
We wanted to know from our customers what else was important for them and why they choose to work with us. As a company, from our beginnings, we have never lost a support contract so we wanted to understand why and how we can continue to be a great SAP support partner to our customers.
We interviewed one of our long standing clients, Bhavesh Godhania, IT Director, AMCo. This is what he had to say
“When looking for an SAP partner, I knew I wanted a strong, open and honest relationship. Anyone can give you SAP support, but it is true partnership and trust that’s important. That’s what Invenio gives us”.
Watch his full interview here
For more details on how we can help with your SAP Support Partnership, please contact us using the contact form found here
Focused on the use of leading-edge technologies and techniques within the procurement and supply chain functions, eWorld Purchasing & Supply is the UK’s leading event for procurement professionals, offering expert advice on emerging trends and key challenges in the procurement world today.
Event Date: March 03, 2015
Event Time: 09:00 – 17:00
Event Address: QEII Conference Centre, London
For organisations everywhere, just keeping the lights on within your support capability is no longer enough. Your IT support needs to deliver greater value to the business – optimising operations and freeing up more resources for innovation is where SAP support offerings help meet that challenge.
Do any of the following questions ring true within your organisation?
• Are you working with an SAP Partner who lack knowledge and experience?
• Are your global SAP systems difficult to maintain?
• Are you confused about managing a global SAP estate to maintain ‘business as usual’
• Do you suffer cultural and localised variances that are difficult to manage?
If yes, then read on.
As the economic outlook starts to improve even further through 2015, many executives in global organisations are, once again, thinking about expansionary strategies. This in turn, places additional demands on your SAP business systems to keep them operating optimally and respond to changing conditions, while your business seeks to capitalise on new growth prospects.
Strategic support engagement with an external provider can often feel torn between these demands.
For example, lines of business want to quickly leverage the latest technology to augment existing capabilities and support innovation, leading to constant requests for new functionality to address current business challenges. On the other hand, the finance department wants to save money and increase efficiency, resulting in never-ending efforts to minimise IT budgets.
Caught in the middle of this tug of war, IT has learned an important lesson: Finding new ways to do more with less. Easier said than done you scream! But wait, what if there is a way of increasing efficiency and shrinking the cost of daily operations?
In our experience, SAP Support provider’s need their absolute focus to ensuring support is optimal, and provide impartial advice about what new solutions and technologies will help you succeed as your business evolves. In addition, the responsibility of the relationship should be managed 24/7 without any ‘light-out’ times.
By increasing operational efficiency within the support function, it can help you reduce the percentage of IT spend leaving room for more funding of innovation projects. And wherever possible, you can unlock the value of existing investments and introduce new innovations in a swift manner that minimises risk.
DO YOU THINK YOUR SAP PROJECT NEEDS RESCUING? – GET 2 FREE (NO OBLIGATION) CONSULTANCY DAYS TO FIND OUT MORE
As an SME, how can you push the boundaries of your organisation? How do you extend the value of your organisation’s products & services with limited budgets?
The phrase big data is thrown around in every sector and has exploded onto every touch point for business growth, in reality, it is small data that is key. For every business large or small, it is really all about your customer, when a customer has a business problem what do they want to see? Your customer can see millions of products and millions of solutions. But what is it that your customer really needs?
We know that:
For an SME, one of the most important factors that drives your business growth is strong recommendations or word of mouth.
As recommendations are a key influencer across all stages of a purchase process; from being initially informed of a product or service through to the concrete purchase decision, you need to engage your customers with above average experiences and build positive feedback properties or word of mouth equity. This can increase the stickiness of a sale and improve the repeat purchase potential of customers.
Figure 1: Mckinsey: Impact of word of mouth – across various stages of a purchase process.
It is reported that 8 out of 10 purchases are influenced by a recommendation by people talking face-to-face. And every product or service category (regardless of price point) is usually influenced by friends, family or colleagues rather than more expert sources. The ‘experts’ matter more when seeking advice in technical categories such as digital cameras or cars.
For an engagement to happen you need to:
Figure 2: Mckinsey: Where to focus on for an Effective Word of mouth for a Brand.
Your objective is to have an understanding of how customers’ experiences are influenced by their overall loyalty so you can figure out ways to improve those experiences. How do you use small data for a competitive advantage? Hence for me it is about my customer’s customer.
It’s not about presenting a billion items and handing over an inventory or your encyclopaedia of solutions, it’s about presenting a highly relevant experience for your customer.
Sheejo Arvind, Practice Lead – Customer solutions (CEC) at Invenio Business solutions has 9 years of strong SAP Consulting experience, and 6 years of extensive sales experience including the implementation of SAP CRM Sales specific scenarios, delivered key billing revenue & innovation management (BRIM) solutions, actively engaged with Customer engagement & commerce solutions.References:
5,000+ products, 27 distribution centres and over 20 years of business. How did a leading manufacturer replace disparate technology systems and improve business transparency?
Team Invenio were called upon for help. The client first conducted an internal needs analysis and drew up a shortlist of potential mid-tier solutions to review. Included in that list was SAP, it was clear that the business required a tier-one system and it was decided that SAP would be the most appropriate choice for the business. As the parent company were an established user of SAP it would provide them with an additional support and expertise should it be needed.
Following a swift implementation of SAP, the manufacturer was soon working with complete transparency across the business, within the implementation process they also discovered that they could reduce headcount in both warehousing and order processing through improved processes which saved them £££.
As SAP is incredibly robust, it simply means the information it produces is right, first time, every time, giving confidence in the numbers and 100% clarity across the business.
After the initial SAP implementation the manufacturer decided to look for an external SAP Support Partner to help them maintain their system. Although the support had run ok in the past the manufacturer, had noticed deteriorating service levels. As they retain a very small SAP team they really needed access to the right experts fast! So ultimately felt there was a real risk to the business if they didn’t combine this with external support. So for a second time, the manufacturer leaned on Invenio’s shoulders and have stayed there ever since!
The client referred to Invenio as liking the honesty and openness of the Invenio team. The customer stated “The response times and service have been amazing and someone always gets on to any problems we raise straight away. In terms of the knowledge of the consultants we interact with, this is exceeding expectations, and the expertise available in the team is exceptional”.
But the benefits of working with Invenio don’t stop there! As there were some projects the manufacturer had placed on the back burner but with Invenio’s incredible cost structure, the manufacturer are revisiting these projects to look at what they can introduce.
This fantastic customer journey continues….
SAP Partners play a crucial role in implementing the best solutions to address a business’s needs. They meet the daily demands of businesses with the latest mobile solutions, business analytics, business process improvements, and cutting-edge technology innovations. SAP can be for every business, regardless of the company size, but with over 11,500 partner worldwide, how can you possible choose which one is best for your business demands?
At Invenio we are sympathetic to this and we understand that sometimes change can unsettle a business, so being able to adapt and empower our customers is vital. That is why we will consider the impact of every new solution. We will carefully assess the needs of your people as well as the needs of your business.
In fact, we are so confident about our knowledge and skills within SAP that we are offering organisations 2 free consultancy days. Even if you are currently engaged with an SAP partner we can still come and work with you to review your current processes. If we come in and find no improvements can be made, great, you know you are in good hands. If improvements are needed, we will provide you with a report which you can use moving forward.
Check out this slideshare for more information. You can contact us to request your free assessment email@example.com
We are not just concerned about getting solutions up and running. We are here to help you select the right tools and deploy them so that you can run your business processes better. Contact us for more information firstname.lastname@example.org
Whilst the recent economic downturn hit the service industries hard, for manufacturers here in the UK, recessionary pressures were hardly a new phenomenon. The rise of the emerging economies – rich in both labour and resource – combined with a strong pound, has seen manufacturing output in decline for many years.
Fortunately, the UK has seen positive trends from manufacturing. The manufacturing industry is growing and with it the industry is employing over 2.5 million staff in the UK alone and continues to see growth which suggests demand for British goods is still strong. EEF also states that exports are a major source of growth for many manufacturers; over 90% of EEF members are exporters with nearly 40% exporting more than half of their turnover.
Although a scary thought at first,globalisation has created significant opportunities for British manufacturing, and UK companies definitely are rising to the challenge. Growth in Asia and other emerging markets are providing significant new export potential; offsetting the more disappointing performance in some parts of the euro area. In China in 2012 saw sales of UK automobiles increase up by 60% and this figure continues to grow through 2014.
The UK boasts many successful, highly innovative and well-managed manufacturing companies. A big question is how can British manufacturers position themselves not only to capitalise on domestic market opportunity, but look ahead to priming operations to take advantage of demand in the emerging economies? Whether through sourcing raw material, shifting production plants or joining the growing trend toward the trade of British manufactured goods in the eastern economies – what can companies do to ensure a readiness for business on a global scale?
Find out how one of our long standing customers achieved this – read the SPP Pumps case study
Customers can now exercise their might through strong online research and an even stronger feedback, you possibly would have experienced this too. The objective is clear for any business, ‘How can they identify the right set of customers for their key products and service offerings to improve their market share and margins’? This is the core to the businesses success.
However, there would be an internal IT team who have already invested and implemented legacy solutions to provide their business with just that.
So what has changed?
The expected turnaround time.
Businesses now expect their customer relevant analytics to be delivered right now, not in months from when they place their requirement, even more they want to analyse & fine tune it themselves.
Imagine your business or customer now requires you to:
1. Classify customers according to their contribution to your total revenue.
2. Then provide an exact breakdown of the customer-related margin, pocket margin and gross margin, which provides crucial information on discounts, surcharges and costs.
3. They then want a customer rating scorecard, which is based on several key performance indicators (KPIs) that are derived from the source data and calculated against a peer group.
Assuming the legacy systems are in place, this would be a two month timescale of a business intelligence & data warehousing project with the potential to extend beyond six months if the right solution is not put in place.
What if we could deliver this analysis within seconds? Irrespective of the data complexity & the volume of data.
There are customers across the world who are utilising these solutions and driving your loyal customers towards their products and services, they are using this solution to create effective personas and actively engage with them through the right channel to ensure their patronage.
Invenio business solutions, provides you with services tailored around SAP Customer Engagement Intelligence to maximise the value of your promotions and marketing engagement to drive revenue. Our approach to deliver this solution provides a guaranteed delivery within weeks.
Keep an eye out for instalment of this blog by Sheejo Arvind.
Sheejo Arvind, Practice Lead – Customer solutions (CEC) at Invenio Business solutions has 9 years of strong SAP Consulting experience, and 6 years of extensive sales experience including the implementation of SAP CRM Sales specific scenarios, delivered key billing revenue & innovation management (BRIM) solutions, actively engaged with Customer engagement & commerce solutions.
Cost reduction remains the number one priority for the majority of organisations today, but some procurement and finance operations have some way to go before they achieve their goals. Across many industries, procurement is central and as the UK economy continues to grow, organisational transformations continue too.
For these reasons, Invenio Business Solutions have been asked to present at The Procurement Summit taking place this autumn on November 11 at the Palace Hotel Manchester UK, in association with the Chartered Institute of Procurement & Supply.
This free, ( and more importantly) educational event will provide senior purchasing, sourcing and supply chain executives across England an unmissable opportunity to keep up-to-date with the latest industry innovations, best practice and new technology solutions.
Invenio will be representing SAP Procurement technology at the event and have been invited to speak. Kedar Patwardhan, Account Director for Invenio’s largest client, will talk openly about the challenges facing organisations in today’s tough economic environment, as they struggle to find opportunities to control their external spend. He will discuss how companies using SAP can dramatically reduce administrative expenditure by up to 50% by shifting their suppliers to a self-service model with a P2P solution built on SAP itself, thus leveraging full benefits of SAP integration as well.
The Procurement Summit will deliver:
o Educational seminars on the latest industry issues.
o Key insights from industry thought leaders, practitioners & service providers.
o First-hand case studies on the challenges of procurement leadership.
o Hands-on demonstrations of the latest solutions in the technology showcase.
o Excellent networking opportunities with peers throughout the day.
o Opening Keynote from the experienced Eva Wimmers, Senior VP – Group Procurement at Deutsche Telekom AG
o Briefing from Aleyn Smith-Gillespie, Associate Director, Business Services, Carbon Trust
o Sustainable Procurement for Resilience and Innovation: Methods and Strategies
o Shift your Suppliers to a Self-Service Model with a P2P Solution Fully Integrated with SAP – Kedar Patwardhan, Account Director, Invenio Business Solutions
o PLUS case studies from purchasing practitioners in the private and public sector
Event Date: November 11th, 2014
Event Time: 09:00 – 17:00 GMT
Event Address: The Palace Hotel, Manchester. UK
This is where SAP HANA comes in. However, before companies can gain a better insight into their data and understand the simplifications, they will need to gain a better insight into HANA. Hence one of the reasons SAP have created their new Experience Centre.
The SAP Experience Centre is a fully interactive environment where visitors can experience SAP HANA and other SAP innovations first-hand and immerse themselves in the various, interactive scenarios which have been set up – from driving a Formula 1 car to using data to investigate and predict crime scenes.
Even though the Experience Centre is still a new concept, Invenio thought this would be an ideal venue for a Simplified Financials event. To make this event truly unique, Invenio made it as intimate as possible and hosted the first ever partner event to a select few within UK finance departments.
The event kicked off with breakfast at 9.30am and sharply progressed onto the first presentation by Varik Torsteinsen, Head of Innovation at SAP. He spoke about why the Experience Centre was created, how it can transform thinking and what really is SAP HANA.
SAP realises that it has an extremely powerful platform with HANA and is at the beginnings of investing in and creating thought leadership on how it will be able to be utilised in the future. For many organisations this will involve ‘thinking out of the box’ to consider the creation of services which were just not possible or affordable on the previous technology generation.
This followed onto a presentation of Invenio and SAP’s partnership where Invenio spoke about the considerable investment it has made into their HANA Lab and how it could help organisations to gain from the HANA Platform including the facility to run proof of concepts using a client’s own data.
The next presentation was by James Willis at SAP on Massive Simplifications on SAP Financials.
As companies seek to integrate their decision making with their data, they need to rely more on speed and have a clearer understanding of their transactional data. SAP Financials has been built to meet the increasing and evolving business needs of the finance departments. James led the delegates through the capabilities of the solution:
We then broke for lunch to prepare ourselves for the real fun part! An exclusive tour of the Experience SAP Centre.
The centre is split into 4 sections, we explored each of these as explained below. All of the delegates spent time testing out the different areas
Exploding populations, devastating typhoons – the world is changing rapidly. The delegates came face-to-face with the challenges these factors present. SAP’s multi-sensory experience puts delegates at the heart of the story and takes them on a journey that can change lives for the better.
Data is a real game-changer in sport. In Formula 1 racing, the difference between winning and losing can be a millisecond.
McLaren trusts SAP HANA to provide critical real-time data and analytics. Helping the team make more informed decisions faster and each lap closer to perfection. Each delegate got their turn to race a real-life, Formula 1 car on the Abu Dhabi circuit.
In this room, the delegates took on the role of crime investigator to discover who has stolen a priceless piece of art in London. The delegates were able to use SAP’s predictive analytics to analyse past crimes and work through clues to predict future strikes.
This rooms enables organisations to look at their businesses differently using some of the latest innovations; cloud, in-memory computing and analytics. This high-tech centre can identify how to transform a business.
This event was a great experience and our delegate’s came away with a lot more knowledge and insight into SAP. To be the first to hear about our next event you can sign up to our mailing list by here Sign Up
IQ Winnersh, READING, UK – 9 October 2014. Effective Today, Invenio Business Solutions have moved to its own new, purpose built Head Office in IQ Winnersh, Reading.
After 7 years in Thames Valley Park, Invenio has moved to a more spacious purpose built office in Winnersh. Starting in 2006 with just 3 employees, Invenio has grown to a global team of 425 and Invenio plans to expand further over the next few years.
The new facilities will provide comfortable accommodation and working atmosphere to Invenio members. It also hosts sophisticated meeting facilities and infrastructure which will provide a better collaboration environment to Invenio customers.
Invenio’s managing director Partho Bhattacharya said: “Winnersh Triangle is a new and modern business park with all the facilities that a growing IT consulting organisation needs. We plan to expand in our new premises, and this new office augurs well with our current size and expansion plans.
We’re pleased to be joining a number of other well established names at Winnersh Triangle and look forward to being part of such a vibrant business community”.
You can download the press release here
+44(0)330 440 1800
125, Wharfedale Road, IQ Winnersh
READING, UK – 10 September 2014. Invenio Business Solutions are delighted to announce signing with the UK Government for SAP Enterprise Application Support Services on the 28/08/2014. This framework appoints Invenio as a potential provider of Enterprise Application Support Services and Invenio will be eligible to be considered for the award of call off agreements by the authority during the framework period.
A number of conditions have been set out within the framework between Invenio and the UK Government and Invenio have agreed to adhere to good industry practice and standards in-line with all current applicable law.
Invenio is an accredited SAP Gold Channel Partner specialising in SAP consulting, implementation and support services. The company’s Public Sector practice is led by experienced SAP veterans with extensive experience in providing services to Central and Local Government agencies worldwide. The team also includes experienced SAP Tax and Revenue Management Consultants, with in-depth expertise in delivering projects to a growing public sector customer base.
Sunil Srivastava, Invenio’s Global Head of Public Sector Sales said “We are pleased to have been selected by the Government to provide SAP Enterprise Application Support Services to government bodies. The framework will provide ease of contracting to both the government entities and the service providers. Invenio is proud to be among a few niche service providers offering SAP support services as a part of this agreement”.
You can download the full press release here
+44(0)330 440 1800
READING, UK – 08 September 2014. Invenio today announce for a third time a place in the Sunday Times Tech Track 100, a league table which ranks Britain’s top performing private technology companies. The ranking is based on sales performance over a period of three years in order to give a true measure of a company’s ability to meet sustained, organic growth.
Invenio started off their hat-trick at place 51 in the Tech Track List in 2012, last year they leaped to place 24 and now this year increasing the rank again at place 20. Invenio continues its commitment to deliver innovative SAP solutions to a growing global customer base. That, combined with a continued extraordinary focus on customer service are key factors contributing to this growth. Invenio has ramped up their offerings in areas of high performance products such as SAP HANA, SAP Tax and Revenue Management solutions to Central Governments, together with innovations to improve customers’ core business processes like their unique procure to pay system built on SAP’s technology.
Partho Bhattacharya, Invenio’s Managing Director said “We are delighted to be ranked in Tech Track 100 again this year. We are continuing to gain market-share in the SAP Solutions space by our excellent work with customers and gaining new customers with word of mouth references. Credit of this success goes to our loyal customer base and our talented delivery team. We look forward to another successful year ahead ”.
To view The Sunday Times feature, and explore the full list of this years’ constituents please click here.
+44 (0)330 440 1800
Our industry focus will help you get the best from your SAP solution. An implementation without relevant industry focus will deliver a system unsuitable for your business needs. We focus our efforts, understanding and learning on a small number of industries - media, consumer products and public sector, so we can pass on our knowledge and experience and advise you focused in your field.
SAP is all we do, and we only let the best consultants loose on your system. We can offer you undiluted, rigorous and relevant SAP expertise that we are proud of. Our SAP consultants each have an average of 7 years' SAP experience. We go to extraordinary lengths to recruit and retain the brightest and best consultants with flawless business solution skills, and then we pass those skills on to you.
We're with you all the way to help you grow and thrive. From initial scoping and blueprinting, through development, implementation and go-live, we like to see ourselves as an extension of your team. We offer training, technical support and ongoing maintenance and customisation that will help you thrive in our ever-changing business environment. We do all this with respect, responsibility and reliability.READ MORE
We help our customers to reduce their costs, they typically experience savings of up to 40%. With quality a cornerstone of our service, our implementations are successful and award winning. We won Best SAP Partner Implementation for our ground-breaking work at Rediff.com, and SAP Best Partner Award for Innovation in the media services category. These are the kind of results that we want for your project.READ MORE